Privacy Policy

1. Information We Collect

1.1. Information You Provide

When you use the Application, we collect personal information that you voluntarily provide, such as your name, username, email address, your pets' profiles, and photos you upload (for example, pet and profile pictures).

1.2. Content You Create

We collect content you create in the Application, such as reviews of places, pet information, and walk records. Reviews you submit may be visible to other users of the Application.

1.3. Usage Information

We collect information about how you use the Application, including your interactions, the features you use, and performance and reliability data (such as request timing and error information) used to keep the Application working correctly.

1.4. Device Information

We collect information about your device, including the device type, operating system version, unique device identifiers, push notification tokens, and mobile network information.

1.5. Location Information

We collect precise location information (via GPS), including while the Application runs in the background during an active walk, in order to record your walk route and provide location-based features. If you choose to share your live location with friends, your location is transmitted to those friends while sharing is enabled. Background location tracking only occurs while a walk is active, and you can stop it at any time.

2. How We Use Your Information

2.1. We use the information we collect for the following purposes:

• Providing and improving the Application, including GPS walk tracking and maps;
• Enabling social features, such as sharing your live location with friends you approve and sending walk invites;
• Showing nearby pet-friendly places and place reviews;
• Sending push notifications you have enabled;
• Communicating with you and responding to your inquiries;
• Detecting, preventing, and addressing technical issues;
• Complying with legal obligations.

3. How We Share Your Information

3.1. We share your personal information only in the following circumstances:

• With other users: your profile and, if you enable location sharing, your live location are shared with the friends you have approved. Reviews you post may be visible to other users.
• With service providers: we use trusted third parties to operate the Application, including Supabase (database, authentication, and storage hosting), Google Maps (map display and nearby places), and — for delivering push notifications — Apple (Apple Push Notification service, APNs) and Google Firebase (Firebase Cloud Messaging, FCM). A push notification may include the name of the friend who triggered it and your device push token. These providers process data on our behalf to provide their services.
• As required by law or to protect our rights, safety, and the safety of others.
• With your consent or at your direction.

We do not sell your personal information, and we do not use it for third-party advertising or tracking.

4. Data Security

4.1. We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Children's Privacy

5.1. The Application is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove the information.

6. Your Rights and Choices

6.1. You can control location sharing at any time from your device settings and within the Application. You may request access to, correction of, or deletion of your personal information, including deletion of your account, by contacting us at the address below.

7. Changes to This Privacy Policy

7.1. We may update this Privacy Policy from time to time by posting a revised version on our website or within the Application. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Application after the posting of changes constitutes your acceptance of such changes.

8. Contact Us

8.1. If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@petwalkerapp.com.

9. Data Retention and Deletion

We retain personal information we collect from you for as long as we need it to fulfill the purposes for which it was originally collected, unless otherwise required by law. When personal information is no longer needed, we will delete or anonymize it in a secure manner.